Overnight Shelter Intake Coordinator

The Salvation Army Southern California; Tucson (AZ); On-site; USD 20,664 - 26,174; Part time

Job summary

The Salvation Army Southern California in Tucson Hospitality House is seeking an Overnight Shelter Assistant to support weekend nights. You will manage the intake area, assist guests with information and referrals, and help ensure safety and security for residents.

Candidates should have experience with homelessness, First Aid/CPR/AED certification, and the ability to work independently overnight while maintaining thorough incident reporting and HMIS data entry.

Qualifications

• Experience working with the homeless population.
• Able to maintain a non-judgmental attitude and a professional approach.
• Ability to use HMIS software program.
• Computer literate in MS Office Software.
• Able to work with people of diverse backgrounds.
• Handle crisis/emergency situations or services for the homeless.
• Certification in First Aid, CPR and AED required (if not current, obtain).
• Ability to assess at-risk participants and situations.
• Excellent verbal and written communication skills.
• Successful background clearance.

Responsibilities

• Manage general operations of the Intake area and guest needs.
• Work independently during overnight hours with accurate documentation.
• Monitor and supervise clients and report incidents as needed.
• Maintain visible presence to deter mischief and ensure security.
• Provide incident reports and HMIS data entry.
• Gather and enter statistical information from sign-up sheets and services.
• Answer incoming calls and assist guests with forms.
• Conduct Breathalyzer testing to determine housing eligibility.
• Manage morning exit procedures and check-out items.
• Perform facility checks and monitor cameras.

Skills

Homeless population experience

Non-judgmental attitude

Crisis intervention

Excellent communication

Background clearance

Ability to assess at-risk participants

Tools

HMIS software

MS Office

Job description

The Salvation Army Southern California in Tucson Hospitality House is seeking an Overnight Shelter Assistant to support weekend nights. You will manage the intake area, assist guests with information and referrals, and help ensure safety and security for residents.

Candidates should have experience with homelessness, First Aid/CPR/AED certification, and the ability to work independently overnight while maintaining thorough incident reporting and HMIS data entry.