Shelter Intake & Security Lead

The Salvation Army; El Paso (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Paid Time Off

Aflac Dental & Vision Insurance

Voluntary Life Insurance

Job summary

The Salvation Army in El Paso, TX is seeking a part-time shelter program assistant to support residents overnight, perform intake procedures, and maintain accurate records. The role includes supervising Shelter Monitor staff, coordinating shifts, and ensuring safety and compliance with house rules.

Responsibilities cover HMIS data entry, inventory control, housekeeping, building security, and guest services. A valid driver’s license and relevant certifications are preferred.

Qualifications

• High school diploma or GED required.
• One year experience performing security or social service work preferred.
• Any equivalent combination of training and experience.
• Valid State Driver’s License (Preferred)
• Food Handlers Certification (or ability to obtain within established timeframe)
• CPR and First Aid Certification (or ability to obtain within established timeframe)

Responsibilities

• Assists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.
• Acts as the lead worker to the Shelter Monitor position; trains and instructs employees and volunteers in the proper methods and procedures; assists with scheduling; informs Manager of any staff issues requiring attention.
• Answers telephone and responds to questions regarding the shelter operations; performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains resident roster.
• Orients new clients to the program and prepares case records to facilitate case management; records daily statistics; inputs client information to HMIS accurately and in accordance with established timelines and procedures; updates client files as needed; obtains client’s signature on forms as well as house rules and regulations.
• Distributes towels, linens, and personal hygiene items to clients; assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such; participates in cleaning and maintenance of facilities; inspects facility to ensure compliance with established standards; ensures return and accountability of The Salvation Army property.
• Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons and pornography; records incidents and notifies supervisor; ensures security of facility and clients; arms and disarms alarms; locks and secures area.
• Participates in the selection and preparation of food; monitors expenditures; purchases needed food items; serves food and snacks to clients; assists clients in cleaning the kitchen; maintains inventory and security of items.
• Extra: Part Time Benefits include Paid Time Off, Aflac Dental & Vision Insurance, Voluntary Life Insurance

Skills

Security experience

Social services experience

Record keeping

Education

High School Diploma / GED

Job description

The Salvation Army in El Paso, TX is seeking a part-time shelter program assistant to support residents overnight, perform intake procedures, and maintain accurate records. The role includes supervising Shelter Monitor staff, coordinating shifts, and ensuring safety and compliance with house rules.

Responsibilities cover HMIS data entry, inventory control, housekeeping, building security, and guest services. A valid driver’s license and relevant certifications are preferred.