Overnight Shelter Advocate - Safe Housing & Crisis Support

Churches United For The Homeless; Moorhead (MN); On-site; USD 25,000 - 36,000; Full time

Job summary

Churches United is seeking a Shelter Advocate in Moorhead, MN. The role provides essential 24-hour awake coverage to ensure guest safety and comfort while linking individuals to services that support permanent housing.

You will screen new guests, monitor security, and work with volunteers and staff to maintain a clean, safe shelter. The position offers comprehensive benefits and opportunities for professional growth within a nonprofit setting.

Qualifications

• Excellent customer service and clear communication with guests.
• Strong organizational skills to manage daily shelter operations.
• Effective time-management with attention to detail.
• Sensitivity to homeless individuals and ability to work in a compassionate, nonjudgmental manner.

Responsibilities

• Conduct initial guest screening, intake, and enrollment.
• Maintain guest safety and security during shift.
• Conduct room and personal property inspections.
• Provide crisis intervention and connect guests to services.
• Document guest information and maintain confidential files per policy.

Skills

Customer service

Communication

Organizational skills

Time management

Tools

Microsoft Office

Job description

Churches United is seeking a Shelter Advocate in Moorhead, MN. The role provides essential 24-hour awake coverage to ensure guest safety and comfort while linking individuals to services that support permanent housing.

You will screen new guests, monitor security, and work with volunteers and staff to maintain a clean, safe shelter. The position offers comprehensive benefits and opportunities for professional growth within a nonprofit setting.