Evening Shelter Advocate - Safe Housing & Support

CHURCHES UNITED FOR THE HOMELESS; Moorhead (MN); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Benefits

Professional development

Job summary

Churches United for the Homeless in Moorhead, MN is seeking a Shelter Advocate to provide safe, supportive shelter for individuals experiencing homelessness. The SA will deliver 24-hour awake coverage, crisis intervention, and referrals to connect guests with services toward permanent housing.

The role emphasizes compassionate customer service, strong communication, and collaboration with volunteers and staff; requires ability to maintain guest files, follow shelter protocols, and support with

Qualifications

• Excellent customer service and communication skills.
• Knowledge of and sensitivity to individuals experiencing homelessness and related challenges.
• Proficiency with Microsoft Office products.

Responsibilities

• Provide essential shelter operations support during the shift.
• Maintain guest files and data per program requirements.
• Ensure safety and security of guests, staff, and volunteers.
• Assist guests with orientation and access to services.
• Support housekeeping and shelter maintenance as needed.

Skills

Customer service

Communication

Organizational skills

Time management

Microsoft Office

Tools

Microsoft Office

Job description

Churches United for the Homeless in Moorhead, MN is seeking a Shelter Advocate to provide safe, supportive shelter for individuals experiencing homelessness. The SA will deliver 24-hour awake coverage, crisis intervention, and referrals to connect guests with services toward permanent housing.

The role emphasizes compassionate customer service, strong communication, and collaboration with volunteers and staff; requires ability to maintain guest files, follow shelter protocols, and support with