Overnight Shelter Advocate for Housing & Crisis Support

Catholic-Charities-of-St.-Paul-; Minneapolis (MN); On-site; USD 28,000 - 30,000; Full time

Job summary

Catholic Charities Twin Cities is hiring a Client Advocate II for the Higher Ground Minneapolis shelter. This full-time, overnight role provides direct support to individuals experiencing homelessness, helps connect clients to housing, employment, healthcare, and crisis resources, and maintains a safe, welcoming environment.

Salary range is $20.00–$22.00 per hour, with a Sunday–Tuesday 11:00 pm–9:00 am shift.

Qualifications

• Strong interpersonal and communication skills are required.
• Experience in shelter or drop-in centers is a plus.
• Commitment to trauma-informed care and housing-first principles.

Responsibilities

• Provide client-centered support and problem-solve daily needs.
• Refer clients to housing, employment, benefits, recovery, and healthcare resources.
• Respond to crises using de-escalation and trauma-informed approaches.
• Accurately document client data and assist with intake, enrollment, and exits.

Skills

Interpersonal communication

Crisis intervention

Empathy

Education

High School Diploma or equivalent

Job description

Catholic Charities Twin Cities is hiring a Client Advocate II for the Higher Ground Minneapolis shelter. This full-time, overnight role provides direct support to individuals experiencing homelessness, helps connect clients to housing, employment, healthcare, and crisis resources, and maintains a safe, welcoming environment.

Salary range is $20.00–$22.00 per hour, with a Sunday–Tuesday 11:00 pm–9:00 am shift.