Overnight Senior Document Services Specialist

Opensity solutions; Phoenix (AZ); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Senior Document Services Specialist to support law firms and professional services clients during a night shift. Responsibilities include creating, revising, and converting complex documents using MS Office, PDF tools, and transcription software, with a focus on accuracy and confidentiality.

The role requires 3+ years in document outsourcing or the legal industry, strong attention to detail, and the ability to work independently.

Qualifications

• HS Diploma or GED required; 3+ years in document outsourcing or legal industry preferred.
• Strong attention to detail, proofreading, and organization.
• Proactive with initiative; able to work independently with minimal supervision.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with PDF tools like Adobe Acrobat or Kofax is a plus.

Responsibilities

• Create, revise, reformat, and convert documents using MS Office, PDF tools, and transcription software.
• Prepare and edit complex documents, spreadsheets, charts.
• Provide coordination and admin support for special projects.

Skills

Attention to detail

Time management

Communication

Education

HS Diploma or GED

Tools

MS Office

Adobe Acrobat / Kofax

Job description

About Us:Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.Our Mission:Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.A Senior Document Services Specialist will be providing a valuable function helping our clients streamline their administration of business operations. Senior Document Services Specialists possess a desire to test new word processing software and the ability to provide training and mentorship to Document Specialists and clients.Sunday - Thurs, 11 pm - 8 am, Pay Rate: 27/hrRESPONSIBILITIESCreate, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription softwarePrepare and edit complex documents, spreadsheets, chartsProvide coordination and administrative support for special projectsEfficient handling of time sensitive and confidential materialsPerform document diagnostic activities related to troubleshooting documents inconsistenciesCreate and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as requiredSpell check, proofread and/or cross-check documents to ensure accuracy and completenessMaintain up-to-date knowledge of specialized applications and upgrades in order to achieve maximum efficiency and productivity with the Document Services applicationsProvide feedback and insight into each team member’s performances when requestedPromote and encourage teamwork, confidence, and positive attitudesProvide directions, instructions, and guidance to the teamAssist with reviewing re-works or poor job outputs from team membersREQUIREMENTSHS Diploma or GED3+ years working in document outsourcing or legal industry preferredAbility to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learningStrong initiative required; ability to work independently with minimal direct supervisionWorking knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plusExcellent skills in spelling, grammar, punctuation, sentence structure and proofreadingAbility to organize and prioritize multiple assignmentsAbility to excel under pressure within established timeframe and provide quality work productPossess strong communication, interpersonal, teamwork and customer service skillsThe Compensation range for this role is up to 27.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.