Overnight Security Supervisor

Hyatt Hotels Corporation; Wailea (HI); Sur place; USD 37 000 - 51 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental coverage

Vision insurance

401K with company match

Employee Stock Purchase Plan

Paid Time Off

Hotel room discounts

Résumé du poste

Grand Hyatt at SFO in San Francisco, CA, US, is seeking a Security Supervisor to oversee hotel safety and security operations. You will ensure security devices are functional, manage schedules, monitor performance, and coordinate with the director on incidents.

The role requires flexibility including overnight shifts, weekends and holidays, and responsiveness to emergencies. Benefits include medical, dental, vision, 401K with company match, stock purchase plan, paid time off, and generous room

Qualifications

• 1–3 years of security experience preferred.
• Refined verbal and written communication skills.
• A true desire to satisfy the needs of others in a fast paced environment.
• Ability to stand for long periods of time and walk moderate distances.
• Must be able to work a flexible schedule, overnights, including weekends and holidays.

Responsabilités

• Develop effective relationships with the security department and hotel colleagues through clear communication addressing customer service inquiries in a timely and accurate fashion.
• Communicate to management personnel regarding issues and or situations occurring within the hotel, via both written and verbal communication methods.
• Respond to medical emergencies to provide first aid, CPR or a support as needed until medical personnel arrives.
• Create security department schedules and post.
• Ensure timely "lost and found" item inspection is being conducted and maintain proper log of the inspection and kept in our shared drive.

Connaissances

Security experience

Verbal communication

Written communication

Customer service oriented

Stamina/stand for long

Description du poste

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Security Supervisor is responsible for the oversight of safety and security of the hotel. Furthermore, they must make sure that all security devices and equipment are working correctly, create and manage schedules, monitor every security personnel's performance, and maintain a safe environment for everyone. Should there be any incidents, it is crucial to coordinate with the Director right away.

This person will respond to guest and colleague emergencies and should complete incident reports. This position requires schedule flexibility which includes AM/PM/Weekends/Holidays and Overnight shifts.

Responsibilities include but not limited to the following:

• Develop effective relationships with the security department and hotel colleagues through clear communication addressing customer service inquiries in a timely and accurate fashion.
• Communicate to management personnel regarding issues and or situations occurring within the hotel, via both written and verbal communication methods.
• Respond to medical emergencies to provide first aid, CPR or a support as needed until medical personnel arrives.
• Create security department schedules and post.
• Ensure timely "lost and found" item inspection is being conducted and maintain proper log of the inspection and kept in the shared drive.

Monthly inspections to include

• AED
• Fire Extinguisher
• Eye Wash Station
• First Aid Kits

All inspections should be logged in an excel spread sheet and saved in our shared drive with inspection date, person conducted the inspection and outcome of the inspection.

Monthly reporting which includes:

• Cardio Ready and Water Station.

Maintain proper reporting backup to ensure the reporting was completed with dates and person reported the said information. Back up should be kept and saved on the shared drive.

Administer all reporting to include:

Thief report, guest concern report and prepare reporting in writing and seek final approval from the director.

Assist colleagues with PC365 call for all accident reporting.

Assist department manager in regards to accident/incident injury reporting in Risk Console when needed.

Hourly Rate: $32.16

Benefits

• Medical, Dental, Vision, and other additional Health Benefits
• 401K Retirement Savings Plan with company match
• Employee Stock Purchase Plan
• Paid Time Off upon hire and 7 Observed Holidays
• Discounted Hyatt rooms upon hire and up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• 1-3 years of security experience preferred
• Ability to stand for long periods of time and walk moderate distances
• Must be able to work a flexible schedule, overnights, including weekends and holidays

Grand Hyatt at SFO | San Francisco , CA , US

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