Housekeeping Manager

Hyatt Hotels Corporation; Town of Thompson (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

Grand Hyatt at SFO in San Francisco, CA seeks a Housekeeping Supervisor to oversee daily operations, staff scheduling, and inspections of guest areas. You will train and evaluate staff, manage union relationships under the Collective Bargaining Agreement, and ensure timely administrative reporting.

Requirements include a hospitality management degree, 2 years supervisory housekeeping experience, English fluency, strong guest service and problem-solving skills, and proficiency with Word/Excel and

Qualifications

• Essential: College degree preferably in Hospitality Management.
• Essential: 2 years housekeeping supervisory experience.
• Essential: Experience managing Union staff per Collective Bargaining Agreement.
• Essential: Excellent verbal and written communication; fluent in English.

Responsibilities

• Distribute daily work assignments and inspect work performed.
• Monitor and control departmental operations and tasks.
• Complete and maintain records and employee files.
• Inspect guest areas and back of house locations.
• Train, counsel, evaluate, and manage staff per guidelines.
• Prepare daily staff assignments and scheduling.
• Attend departmental meetings and meet staff regularly.
• Prepare weekly schedules according to forecast and factors.
• Inventories, orders, and receives housekeeping equipment and supplies.

Skills

Verbal & written communication

English fluency

Problem solving

Time management

Guest service orientation

Organizational skills

Interpersonal skills

Union experience

Self-efficacy

Creativity

Presentation skills

MS Word & Excel

Education

Hospitality management degree

Tools

MS Word/Excel

Opera

HotSOS

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

· Responsible for assisting in the overall management of the housekeeping department; including staff supervision, scheduling, inspections of guest and staff areas and completing a variety of administrative duties and reports. Other duties as required.

JOB FUNCTIONS:

Supervision

· Distribute daily work assignments and inspects work performed.

· Monitor and controls various departmental operations and tasks.

· Complete and maintains various records and employee files.

· Inspect guest areas and back of house locations.

Staffing

· Train, counsel, evaluate, and counsel staff along contractual guidelines.

· Prepare daily staff assignments and scheduling.

· Attends departmental meetings and meets with assigned staff on a regular basis.

· Prepare weekly schedules according to the forecast and other factors.

Inventory Tasks

· Inventories, orders, and receives housekeeping equipment and supplies.

Qualifications

ESSENTIAL:

· College degree preferably in Hospitality Management.

· 2 years of housekeeping supervisory experience.

· Previous experience managing Union Team members in accordance with Collective Bargaining Agreement

· Excellent verbal and written communication skills; fluent in English.

· Exceptional problem-solvingskills and detail orientation.

· Ability to meet deadlines in fast-paced and high-pressure situations.

· Strong guest service orientation.

· A true desire to satisfy the needs of others in a fast-pacedenvironment.

· Ethical Awareness (fairness, equity, integrity, and ethics.)

· Flexible team player.

· Self-Efficacy (confidence, good judgment, independence, and self-direction.)

· Creative (innovative and curious.)

· Service oriented style with professional presentations skills.

· Must be proficient in Microsoft Word and Excel.

· Must have excellent organizational, interpersonal and administrativeskills.

DESIRABLE:

· Experience in upscale NYC hotel properties and/or knowledge of Housekeeping operating procedures.

· Experience managing Union Staff and/or knowledge of the Collective Bargaining Agreement.

· Familiarity with Opera and/or HotSOS hotel management systems.

Salary Ranges - $75,000 - $85,000 Annual Salary

All qualified candidates will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran
status.

Grand Hyatt at SFO | San Francisco , CA , US

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