Overnight Security Officer

Hotel Californian; Santa Barbara (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid time off

401k matching

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee discounts

Job summary

Hotel Californian in Santa Barbara seeks a Security Agent to safeguard property, guests and staff. The role covers overnight shifts, incident response, key control, and incident reporting as part of a luxury hospitality team.

Ideal candidates have a high school diploma (GED), 2 years in security, strong customer service, and fluency in English. The position requires independent work, teamwork, and a valid driver’s license, with a flexible schedule including holidays and weekends.

Qualifications

• High school diploma or GED or equivalent; specialized police or security training preferred.
• Two years of experience in related security position; hospitality or luxury setting preferred.
• Excellent customer service/communication skills to work with guests.
• Ability to use property's computer and systems to record, store and analyze information.
• Must be able to speak, read, write and understand English.
• Able to work independently with minimal guidance and as part of a team.
• Valid driver's license in good standing with clean driving record.
• Flexible work schedule including holidays and weekends.

Responsibilities

• Patrol interior and perimeter to identify safety and security risks.
• Work overnight shift with minimal supervision.
• Respond to emergencies including safety hazards, fires, medical emergencies.
• Manage key inventory and distribution.
• Promote safe work practices and initiate investigations when needed.
• Write accurate reports and document incidents.
• Assist sick/injured guests and associates; respond to inquiries.
• Support guest reception, housekeeping, dining and engineering needs.
• Resolve guest issues promptly and politely.
• Assist at special events and private parties; drive safely when using company vehicles.

Skills

Customer service

English proficiency

Observation skills

Teamwork

Education

High school diploma or GED

Specialized police or security training

Job description

Thank you for your interest in joining Hotel Californian, part of Foley Entertainment Group. We are passionate about creating extraordinary experiences. Hotel Californian is Santa Barbara's iconic and friendly luxury destination, where coastal elegance meets modern California style. Located at the crossroads of beautiful State Street and the vibrant Funk Zone, our Forbes-rated hotel offers exceptional accommodations, delectable dining venues & wine tasting room, luxury spa, distinctive indoor and patio event spaces, and breathtaking views of the Santa Barbara coastline, harbor and the Channel Islands.

Our culture is creative, collaborative, and indulgent. We value team members who are passionate about hospitality, embrace new challenges, and strive to make memorable guest experiences guided by our core values:

• Have Integrity – We seek people who are humble and demonstrate high character.
• Be Entrepreneurial – We value innovation and resilience in our team members.
• Be a Team Player – We appreciate people who are inclusive and ready to support others when needed.
• Be Engaged – We want people who are actively invested.
• Always Be Advancing, Never Retreating – We want people committed to constant growth and excellence.

JOB SUMMARY:

The Security Agent is responsible for the safeguarding of hotel property, assets, guests, associates, and visitors.

JOB RESPONSIBILITIES:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Be able to work overnight shift with little to no supervision
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Responsible for key inventory and distribution
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Assisting sick and injured associates and guests.
• Respond to guest inquiries and requests
• Includes Guest Reception, Housekeeping, in room dining and Engineering needs)
• Resolve guest issues in a timely, friendly and efficient manner
• Working special events and private parties
• Practice safe driving while operating in a company or guest vehicle

SKILLS AND EDUCATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

• High school diploma or general education degree (GED), or equivalent combination of education and experience. Specialized police or security training preferred.
• Two years of experience in related security position. Hospitality and/or luxury setting experience preferred.
• Must have excellent customer service/communication skills to work with guests.
• Requires ability to use property's computer and systems to record, store and analyze information.
• Must be able to speak, read, write and understand English.
• Able to work independently with minimal guidance and as part of a team.
• Valid drivers' license in good standing with clean driving record.
• Flexible work schedule including holidays and weekends

Requirements

QUALIFICATION:

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian’s business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.

Benefits offered to eligible employees include paid time off, employer match 401k, medical, dental and vision insurance plans, basic and supplemental life insurance, voluntary short & long term disability plans, HSA, FSA, critical illness, accident and hospital indemnity, pet insurance, employee assistance and discount programs.

To perform this role successfully, candidates must be able to carry out the essential job functions, with or without reasonable accommodation. Job duties and responsibilities may be modified as business needs evolve to support our commitment to delivering exceptional guest experience.