Overnight Retail Team Lead — Merchandising & Service

Bass Pro Shops; Wheeling (WV); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental cover

Vision insurance

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Wheeling, WV seeks an Overnight Task Team Lead to direct department associates, manage merchandising, pricing, and customer service, and coordinate events. You will staff the department, prepare weekly schedules, train staff, and drive sales while upholding company policies and safety standards.

The role emphasizes product knowledge, teamwork, and strong interpersonal skills to deliver an exceptional shopping experience and achieve store goals.

Qualifications

• High school diploma or equivalent required.
• 2–4 years in retail sales with supervisory experience a plus.
• Strong customer service and team leadership capabilities.

Responsibilities

• Direct daily activities of department staff and ensure merchandise presentation and pricing align with directives.
• Staff the department, prepare schedules, train associates, and coach for strong customer service.
• Maintain planograms, execute events, and monitor inventory, pricing, and UPC integrity.
• Resolve customer and associate issues and promote a positive, productive work environment.

Skills

Customer service

Interpersonal skills

Leadership

Communication

Merchandising

Inventory management

POS systems

Data analysis

Education

High School Diploma or Equivalent

Tools

POS systems

Inventory management systems

Word processing / Spreadsheets

Job description

Bass Pro Shops in Wheeling, WV seeks an Overnight Task Team Lead to direct department associates, manage merchandising, pricing, and customer service, and coordinate events. You will staff the department, prepare weekly schedules, train staff, and drive sales while upholding company policies and safety standards.

The role emphasizes product knowledge, teamwork, and strong interpersonal skills to deliver an exceptional shopping experience and achieve store goals.