Overnight Residential Supervisor - Trauma-Informed Care

YMCA of San Diego; San Diego (CA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Free parking provided

Job summary

YMCA of San Diego in Downtown San Diego seeks a Residential Supervisor for the Overnight Shift (11 p.m.–7:30 a.m.) to supervise residents in a trauma-informed, LGBTQ-affirming emergency housing program for ages 18–24.

You will monitor safety, respond to emergencies, document incidents, and coordinate activities, while upholding YMCA policies and collaborating with partner agencies. Evening/weekend availability is required.

Qualifications

• Bachelor's degree in social science, psychology or a related field and one (1) year work experience working with young adults, children or families in a social service setting - OR minimum four (4) years of relevant work experience required
• One (1) year of experience with providing social work practices to individuals and families required
• Previous experience working in a residential setting, particularly in roles involving direct care and supervision of individuals preferred
• Understanding and application of trauma-informed care principles, recognizing the potential impact of trauma on residents and incorporating trauma-sensitive approaches into daily interactions
• Basic computer knowledge and skills

Responsibilities

• Work shifts with sustained alertness, ensuring continuous attentiveness during the entire duration
• Be prepared to respond to emergencies, including medical situations or behavioral crises, and initiate appropriate protocols
• Provide direct supervision to residents during shifts, ensuring compliance with program rules and addressing any behavioral issues; Employ effective crisis intervention techniques to de-escalate tense situations and ensure the well-being of residents and staff
• Maintain accurate and detailed records of activities, incidents, and any significant interactions with residents; Report incidents to the appropriate personnel
• Communicate relevant information to staff, including updates on resident behavior, incidents, and any emerging issues that may impact the program
• Foster a positive and supportive environment for residents, encouraging a sense of community and mutual respect
• Ensure the maintenance of a safe living environment by monitoring, addressing and reporting any safety concerns promptly
• Coordinate and facilitate activities for residents, promoting a sense of community and contributing to their overall well-being
• Ensure that YMCA policies & procedures and applicable laws are always adhered to
• Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees

Skills

Crisis intervention

Trauma-informed care

Direct supervision

Record-keeping

Emergency response

Communication

Education

Bachelor's degree in social science or related field

Job description

YMCA of San Diego in Downtown San Diego seeks a Residential Supervisor for the Overnight Shift (11 p.m.–7:30 a.m.) to supervise residents in a trauma-informed, LGBTQ-affirming emergency housing program for ages 18–24.

You will monitor safety, respond to emergencies, document incidents, and coordinate activities, while upholding YMCA policies and collaborating with partner agencies. Evening/weekend availability is required.