Overnight Residential Supervisor

The Ridge RTC; Milton (NH); Vor Ort; USD 63.000 - 68.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

401k with 4% match

Paid Time Off

Chef made meals onsite

Professional trainings

Supervisory development

Zusammenfassung

The Ridge RTC in Milton, NH, is seeking an Overnight Residential Supervisor to oversee one dorm, ensuring safety, wellbeing, and care quality for clients. You will supervise Lead Clinical Assistants and Clinical Assistants, coordinate shift coverage, and escalate incidents during your shift.

Required: HS diploma or GED; 2+ years in residential/behavioral health; 1+ year supervisory experience. Benefits include competitive salary, medical/dental/vision, 401k, PTO, onsite meals, and ongoing

Qualifikationen

• High school diploma or GED required; Associate's or bachelor's degree in human services, Psychology, Social Work, or related field preferred.
• 2+ years of experience in a residential, behavioral health, or human services setting.
• 1+ years of supervisory or lead experience preferred.
• Ability to pass background check, drug screening, and compliance needs per state licensing requirements.

Aufgaben

• Supervise, mentor and coach residential direct care staff to ensure adequate coverage and quality of care across all shifts.
• Conduct regular staff check-ins, performance feedback, and support ongoing training and competency development.
• Partners with clinical staff to monitor and enforce adherence to client treatment plans.
• Respond to and de-escalate crisis situations, behavioral incidents, and emergencies; complete required incident documentation.
• Maintain accurate, timely documentation of shift activities, client notes, and incident reports.
• Serve as a liaison between direct care staff, clinical team, and program leadership.
• Conduct facility safety checks and ensure a clean, safe, and therapeutic living environment.
• Participate in on-call rotation for after-hours emergencies.
• Assist with quality assurance audits and corrective action plans as needed.

Kenntnisse

Team leadership

Staff development

Crisis management

Communication

Regulatory compliance

Ausbildung

High school diploma or GED

Associate's degree

Bachelor's degree

Tools

EHR systems

Jobbeschreibung

Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas.

Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives.

As part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters.

Position Summary

The Overnight Residential Supervisor is responsible for the day-to-day oversight of an assigned dorm at residential treatment center, ensuring the safety, wellbeing, and quality of care for all clients housed in the dorm. This role supervises both Lead Clinical Assistants and Clinical Assistants, coordinates shift coverage, enforces facility processes, policies and procedures, and serves as the primary point of escalation for incidents, staffing issues, and client needs during their assigned shift or coverage period.In short, the Residential Supervisor “owns” the shift.

Key Responsibilities

• Supervise, mentor and coach residential direct care staff (Lead Clinical Assistants and Clinical Assistants) to ensure adequate coverage and quality of care across all shifts. Works with Program administrator on dorm shift coverage and communicates call outs to team members.
• Conduct regular staff check-ins, performance feedback, and support ongoing training and competency development. Primary point of contact/training for any new hires on shift to ensure they have the tools and information to do their job correctly.
• Partners with clinical staff to monitor and enforce adherence to client treatment/support plans
• Respond to and de-escalate crisis situations, behavioral incidents, and emergencies; complete required incident documentation
• Partners with medical team to oversee medication administration protocols
• Maintain accurate, timely documentation of shift activities, client notes, and incident reports
• Serve as a liaison between direct care staff, clinical team, and program leadership
• Conduct facility safety checks and ensure a clean, safe, and therapeutic living environment
• Participate in on-call rotation for after-hours emergencies
• Assist with quality assurance audits and corrective action plans as needed

Qualifications

Required:

• High school diploma or GED required; Associate's or bachelor's degree in human services, Psychology, Social Work, or related field preferred
• 2+ years of experience in a residential, behavioral health, or human services setting
• 1+ years of supervisory or lead experience preferred
• Ability to pass background check, drug screening, and compliance needs (water safety, CPR, etc) per state licensing requirements

Preferred:

• Experience with electronic health record (EHR) systems
• Knowledge of trauma-informed care principles

Physical Requirements

• Ability to respond quickly to emergency situations, including physical intervention if trained and certified (e.g., CPI, MANDT)
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• Ability to lift up to 25-40lbs as needed

Core Competencies

• Crisis management and de-escalation
• Team leadership and staff development
• Regulatory compliance and documentation accuracy
• Communication and interpersonal skills
• Sound judgment under pressure

Salary Range

$63,000 - $68,000 USD

• Comprehensive benefits package: medical, dental, and vision.
• 401k with 4% match.
• Paid Time Off Programs including vacation, holidays, and illness.
• Chef made meals onsite.
• Professional trainings provided for development; continuing education assistance for clinicians.
• Supportive clinical supervision and professional development.

Altior Healthcare is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in The Ridge RTC's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.