Overnight Public Areas Manager - Hotel and Casino

Wynn Resorts, Limited; Las Vegas (NV); On-site; USD 60,000 - 75,000; Full time

Job summary

Wynn Resorts, Limited in Las Vegas is hiring a Shift Manager for Public Area to lead the overnight shift, ensuring the highest standards of cleanliness in all public spaces, interior and exterior. You will spend up to 90% of time on the floor engaging guests and staff to deliver exceptional service and operational excellence.

The role requires 3+ years of supervisory experience in a large casino/hotel, strong organizational and communication skills, and thorough knowledge of health, safety, and

Qualifications

• High school diploma or equivalent.
• Minimum of three years of supervisory or management experience in a large casino or hotel environment.
• Knowledge of cleaning standards, protocols, and best practices in hospitality settings.
• Strong interpersonal and communication skills.
• Proficiency in conflict resolution and guest complaint handling.
• Knowledge of health, safety and sanitation regulations and compliance standards.

Responsibilities

• Spend up to 90% of time on the floor, actively interacting with guests and employees to ensure exceptional service delivery and operational excellence.
• Create and manage daily and weekly schedules, coordinating and overseeing special cleaning requests and assignments to optimize departmental efficiency.
• Conduct regular inspections of all public areas, both interior and exterior, during each shift to ensure quality control standards are consistently met.
• Oversee assistant shift manager duties and responsibilities, ensuring all sign-in sheets, key sheets, and equipment sheets are properly completed and collected at the end of each shift.
• Administer performance appraisals, evaluations, and disciplinary actions to employees in accordance with company policies and procedures.
• Monitor inventory levels of cleaning supplies and equipment, placing orders as needed to maintain adequate stock and control departmental costs.

Skills

Interpersonal skills

English proficiency

Supervisory experience

Hospitality/cleaning knowledge

Time management

Conflict resolution

Health & safety knowledge

Organizational skills

Guest service focus

Education

High school diploma or equivalent

Job description

Wynn Resorts, Limited in Las Vegas is hiring a Shift Manager for Public Area to lead the overnight shift, ensuring the highest standards of cleanliness in all public spaces, interior and exterior. You will spend up to 90% of time on the floor engaging guests and staff to deliver exceptional service and operational excellence.

The role requires 3+ years of supervisory experience in a large casino/hotel, strong organizational and communication skills, and thorough knowledge of health, safety, and