Overnight Program Assistant - Supportive Housing

Catholic-Charities-of-Baltimore; Fort Meade (MD); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Vacation/Sick/Holiday Pay

403(b) Retirement Plan with a $0? DisP

Tuition Advancement

Job summary

Catholic Charities of Baltimore, Sarah’s House, is seeking a Program Assistant to provide information, assistance, and security for guests in a compassionate, trauma-informed environment. The role covers overnight hours Sunday to Thursday, 11 PM to 7 AM, and requires maintaining safety and order within the housing program.

Responsibilities include monitoring policy compliance, handling incidents, logging activities, and aiding residents and volunteers.

Qualifications

• One year of related experience preferably working with the homeless or at-risk populations.
• Must be certified in CPR and/or First Aid within six months of employment.
• ServSafe® (ODB, Sarah’s House and WHRC - 402000) within six months of employment.
• Ability to utilize, or willingness to learn computer systems and software to perform position functions.
• Good social skills with respectful demeanor toward staff, clients, and visitors.
• Ability to remain calm in stressful situations.
• Ability to intervene between 2 or more people in a non-violent manner.
• Knowledge of basic concepts of personal care, housekeeping, and other care areas.
• Ability to relate to and show consideration for a variety of personalities.

Responsibilities

• Maintain a safe and secure environment for clients, staff, volunteers, and visitors.
• Monitor compliance with policies, report incidents, and assist in emergencies.
• Assist guests and volunteers with services including meals, clothing, laundry, restrooms, and showers.
• Keep logs and files accurately reflecting events and program activities.
• Ensure residents know their rights and the grievance process.

Job description

Catholic Charities of Baltimore, Sarah’s House, is seeking a Program Assistant to provide information, assistance, and security for guests in a compassionate, trauma-informed environment. The role covers overnight hours Sunday to Thursday, 11 PM to 7 AM, and requires maintaining safety and order within the housing program.

Responsibilities include monitoring policy compliance, handling incidents, logging activities, and aiding residents and volunteers.