Overnight Production & Data Feed Support Engineer (Hybrid)

PANTHERx Rare Pharmacy; Pittsburgh (Allegheny County); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

HSA

FSA

401K with match

Life insurance

Disability insurance

Employee Assistance Program

Paid time off

Paid holidays

Job summary

PANTHERx Rare Pharmacy is seeking a Production Support Engineer (Overnight) in Pittsburgh, PA. This role focuses on real-time monitoring, troubleshooting, and remediation of automated partner data solutions during overnight hours.

The candidate will diagnose data issues using SQL, execute runbook-guided fixes, and ensure timely delivery of corrected files via SFTP within SLA, while maintaining thorough incident documentation.

Qualifications

• 3+ years in production support, data operations, or similar hands-on role.

Responsibilities

• Monitors overnight partner feeds and SFTP delivery, triages alerts and failures.

Skills

SQL

Data operations

Troubleshooting

Runbooks

Overnight schedule

Education

Bachelor's degree in CS/Info Systems

Tools

Databricks

SQL

Snowflake

Azure

AWS

SFTP

Job description

PANTHERx Rare Pharmacy is seeking a Production Support Engineer (Overnight) in Pittsburgh, PA. This role focuses on real-time monitoring, troubleshooting, and remediation of automated partner data solutions during overnight hours.

The candidate will diagnose data issues using SQL, execute runbook-guided fixes, and ensure timely delivery of corrected files via SFTP within SLA, while maintaining thorough incident documentation.