Overnight Park Quality Supervisor & Ambassador Trainer

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission for family

Park discounts on food and merch

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking ambassadors for Busch Gardens Tampa Bay. The role emphasizes guest service, safety, and operations support, including training peers, maintaining cleanliness, and ensuring policy compliance.

Overnight shifts, weekend work, and holidays may be required. Benefits include park access, discounts for family and friends, and scholarship opportunities. Strong communication and MS Office skills are essential.

Qualifications

• Must be at least 18 years old.
• Possess a valid state driver’s license.
• Bachelor’s degree (B.A.) from a four-year college or university preferred.
• Able to interact positively with guests and co-workers of diverse backgrounds.
• Must be able to lift and move up to 75 lbs and work overnight shifts.

Responsibilities

• Represent the organization with a positive attitude and high energy.
• Ensure a safe environment for team members, guests, and animals.
• Develop on-the-job training and coaching for ambassadors.
• Ensure compliance with state/federal regulations and park policies.
• Maintain cleanliness and perform quality inspections in assigned areas.
• Manage inventory and stock; schedule compactor pulls.
• Monitor labor to align with budgets and attendance.
• Conduct safety checks and respond to emergencies per protocol.
• Assist guests and communicate across park departments.

Skills

Customer interaction

Public speaking

Team player

Interpersonal skills

Driver's license

Microsoft Office proficiency

Education

Bachelor's degree (B.A.) preferred

Tools

Microsoft Office

Job description

SeaWorld Parks & Entertainment is seeking ambassadors for Busch Gardens Tampa Bay. The role emphasizes guest service, safety, and operations support, including training peers, maintaining cleanliness, and ensuring policy compliance.

Overnight shifts, weekend work, and holidays may be required. Benefits include park access, discounts for family and friends, and scholarship opportunities. Strong communication and MS Office skills are essential.