Overnight Member Services Specialist

CA Planet; California (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Employee discounts

Job summary

CA Planet is seeking an Overnight Closer for Planet Fitness to deliver exceptional member service, greet guests, and manage front desk tasks. The role includes signing up new members, guiding tours for prospects, updating member records, and preparing the next day’s bank deposit.

A customer-service background, basic computer skills, and a fitness-oriented, reliable attitude are essential. The position emphasizes accurate shift closure and professional interaction with members and teammates, with

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Must be 18 years of age or older.
• High School diploma or GED equivalent required.
• Passion for fitness and health.
• Punctuality and reliability is a must.
• Excellent interpersonal and communication skills.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk tasks: answer phones, check members in, sign-ups, tours.
• Update member accounts as needed.
• Respond to questions and escalate to management when needed.
• Maintain neatness and cleanliness of the club.
• Close shift for that business day and create the next day bank deposit.

Skills

Customer service

Interpersonal skills

Communication

Punctuality

Positive attitude

Basic computer skills

Education

High School diploma or GED

Job description

CA Planet is seeking an Overnight Closer for Planet Fitness to deliver exceptional member service, greet guests, and manage front desk tasks. The role includes signing up new members, guiding tours for prospects, updating member records, and preparing the next day’s bank deposit.

A customer-service background, basic computer skills, and a fitness-oriented, reliable attitude are essential. The position emphasizes accurate shift closure and professional interaction with members and teammates, with