Overnight Member Services Pro: Tours & Sales

HFP Copperfield, LLC; Copperfield (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Free PF Black Card gym membership

Job summary

Houston Fitness Partners is seeking an Overnight Member Service Representative to greet members, handle inquiries, and perform member tours while maintaining a high level of service during the night shift. The role emphasizes customer focus, accuracy, and energetic, professional conduct in a fast-paced gym environment.

We value initiative, reliability, and strong communication skills, with the overnight differential and growth opportunities across Houston Fitness Partners locations.

Qualifications

• 6–12 months of face-to-face customer service experience preferred.
• Self-starter who takes initiative with minimal direction and supervision.
• Must be punctual and dependable with a solid work ethic.

Responsibilities

• Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism.
• Anticipate member’s/guest’s needs and respond promptly with accurate information and great service.
• Answer phones promptly and in a friendly manner to assist inquiries.
• Perform prospective member calls and tours; assess membership needs and present offers.
• Execute retail transactions accurately and contribute to sales goals.

Skills

Customer service

Self-motivation

Punctuality

Computer literacy

Job description

Houston Fitness Partners is seeking an Overnight Member Service Representative to greet members, handle inquiries, and perform member tours while maintaining a high level of service during the night shift. The role emphasizes customer focus, accuracy, and energetic, professional conduct in a fast-paced gym environment.

We value initiative, reliability, and strong communication skills, with the overnight differential and growth opportunities across Houston Fitness Partners locations.