Overnight Member Services Pro - Close Shifts Delight Members

Planet Fitness - United FP Management, LLC; Woburn (MA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Free Black Card membership

50% Company paid benefits after 90 days

Job summary

A major fitness organization in Woburn is seeking an Overnight Member Services Representative. This role involves creating a positive member experience by providing superior customer service, handling front desk activities, and maintaining club cleanliness. Ideal candidates should possess customer service backgrounds, basic computer skills, and a positive attitude. Competitive pay starts at $18.00 per hour, with benefits such as health insurance and bonuses after certain employment periods.

Qualifications

• Punctuality, reliability and dependability are a must.
• Exceptional customer service skills; able to interact with members and co-workers professionally.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones and checking members in.
• Facilitate updates to member accounts.

Skills

Customer service background

Basic computer proficiency

Strong listener

Positive attitude

Job description

A major fitness organization in Woburn is seeking an Overnight Member Services Representative. This role involves creating a positive member experience by providing superior customer service, handling front desk activities, and maintaining club cleanliness. Ideal candidates should possess customer service backgrounds, basic computer skills, and a positive attitude. Competitive pay starts at $18.00 per hour, with benefits such as health insurance and bonuses after certain employment periods.