Night Front Desk & Member Experience Specialist

Planet Fitness Franchising, LLC; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness organization in Cincinnati is seeking an Overnight Closer (Member Services Representative) responsible for providing outstanding customer service, managing front desk activities, and ensuring a positive member experience. Candidates should have a customer service background, a high school diploma, and a passion for fitness. This position requires the ability to work overnight shifts and maintain a clean club environment.

Qualifications

• Customer service background preferred.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.

Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.
• Handle all front desk related activities.
• Close shift for that business day.

Skills

Exceptional customer service skills

Basic computer proficiency

Strong listening skills

Ability to empathize and problem solve

Education

High School diploma/GED

Job description

A leading fitness organization in Cincinnati is seeking an Overnight Closer (Member Services Representative) responsible for providing outstanding customer service, managing front desk activities, and ensuring a positive member experience. Candidates should have a customer service background, a high school diploma, and a passion for fitness. This position requires the ability to work overnight shifts and maintain a clean club environment.