Overnight Lodge Coordinator

Great Escape and Great Escape Lodge; Town of Queensbury (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

DailyPay

Advancement opportunities

Free Six Flags park admission

Discounts on passes, food and merch

Job summary

The Great Escape Lodge in Queensbury, NY seeks an Overnight Lodge Coordinator who will serve as front desk agent and support overnight hotel operations, including night audit, room calls, and guest assistance.

This role includes supervising overnight housekeeping tasks, stocking closets, maintaining common areas, and ensuring safety and courtesy toward all guests, with learning and advancement opportunities.

Qualifications

• Must be at least 18 years old.
• Ability to read, speak and understand English.
• Prior guest services experience required.
• Overnight shift ability (11pm–7am) and reliability.

Responsibilities

• Greet and register guests at night in a courteous, professional manner.
• Perform night audit and support overnight hotel operations.
• Handle room calls, security concerns and guest inquiries.
• Assist housekeeping with laundry, stocking closets and maintaining common areas.

Skills

Communication

Guest services

Multitasking

Service orientation

Tools

Microsoft Office

Opera software

Job description

The overnight lodge coordinator will work both as a front desk agent and will support overnight needs throughout the hotel. This position will supervise overnight tasks such as; night audit, room calls, security concerns, housekeeping needs including; laundry, stocking housekeeping closets, maintaining common areas, greeting and registering guests into and out of the hotel in a courteous and professional manner. Will provide information and assistance to all resort guests.

Overview:

The overnight lodge coordinator will work both as a front desk agent and will support overnight needs throughout the hotel. This position will supervise overnight tasks such as; night audit, room calls, security concerns, housekeeping needs including; laundry, stocking housekeeping closets, maintaining common areas, greeting and registering guests into and out of the hotel in a courteous and professional manner. Will provide information and assistance to all resort guests.

Why work with us?

• Flexible scheduling – work as little or as much as you want
• Paid training
• DailyPay – work today, get paid tomorrow
• Advancement opportunities
• Free admission to ALL Six Flags parks, including White Water Bay
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more!
• Pay Range: $20-$22/hr

What You Will Need

• Must be at least 18 years old
• For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Computer experience including; proficiency in Microsoft Office (Word, Excel, Outlook)
• Knowledge of Opera software preferred
• Prior guest services experience required
• Should have an enthusiastic and service-oriented attitude
• Must be able to perform tasks safely and adhere to company policy
• Possess or have the ability to obtain, and maintain, a New York State Security Guard License
• Successfully complete background pre-screening
• Ability to share all possible hotel and waterpark knowledge as trained
• Ability to handle multiple tasks in a fast paced environment
• Possess organizational skills and attention to detail
• Must be able to work weekends, holidays, and other shifts as necessary
• Must be available to work overnight shift (11pm – 7am)
• Must be able to work independently acting with integrity.
• Physical qualifications to stand and walk for extended periods of time; ability to stoop, bend, and reach throughout your shift. Able to carry, and balance heavy loads up to 50lbs