Overnight Lead Valet

LAZ Parking; Vail (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Great starting pay + tips

PayActiv

Paid Training

Free uniforms

Growth opportunities

Outdoor work

Leadership development

World-class resort

Job summary

LAZ Parking is seeking an Overnight Valet Shift Lead for a mountain resort location in Colorado. You will lead a valet team, deliver first-class service, and partner with the Location Manager to maintain high hospitality standards in an outdoor, fast-paced setting.

This role offers leadership growth and the chance to interact with guests from around the country while enjoying a vibrant mountain community. Location: Colorado.

Qualifications

• Valid driver’s license with 2 years of driving experience.
• Acceptable driving record.
• High school diploma or GED.
• Strong customer service skills.
• Ability to work flexible schedules, including weekends, holidays, evenings, and special events.

Responsibilities

• Supervise, mentor, and support valet team members
• Help create a positive and engaging team culture
• Train new employees and reinforce service standards
• Ensure policies, procedures, and safety practices are followed
• Support management in improving operational efficiency
• Welcome guests with a friendly and professional attitude
• Provide memorable service that reflects the property's hospitality standards
• Assist with guest questions, directions, and local recommendations
• Resolve guest concerns quickly and professionally
• Build positive relationships with guests, clients, and coworkers
• Manage daily reports, revenue, and operational paperwork
• Process payments and credit card transactions
• Maintain parking and customer account information
• Assist with incident reporting and operational communication
• Serve as a key point of contact between staff, clients, and management

Skills

Customer service

Leadership

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Colorado Mountain Resort Community | LAZ Hospitality

Great Starting Pay + Tips | Annual Ski Pass

Work Where Others Vacation Imagine spending your nights surrounded by mountain views, fresh air, and visitors from around the world. Whether you're skiing, snowboarding, hiking, biking, or simply enjoying the mountain lifestyle, this is an opportunity to build your career while living and working in one of the country's most sought-after resort communities.

Overnight Valet Shift Lead

At LAZ Parking, we create memorable first and last impressions for every guest. As an Overnight Valet Shift Lead, you'll play a key role in delivering an exceptional resort experience while leading a team that values hospitality, teamwork, and service excellence. If you're looking for a position that combines leadership, customer interaction, outdoor activity, and career growth, we'd love to meet you.

Why Join LAZ Parking?

• Great starting pay + tips
• Opportunity to work in a world-class mountain resort destination
• Meet guests from across the country and around the world
• PayActiv – Access your earned wages before payday
• Paid Training – No Valet Experience Required
• Free company uniforms
• Growth and advancement opportunities with a national hospitality leader
• Fun, energetic team culture
• Active outdoor work environment—no desk job here
• Build leadership experience while developing your hospitality career

The Spirit of the Position

As an Overnight Valet Shift Lead, you'll help create exceptional guest experiences while supporting daily valet operations in a fast-paced resort environment. Working alongside the Location Manager, you'll lead by example, coach team members, and ensure every guest receives first-class service from arrival to departure.

This role is ideal for someone who enjoys taking ownership, developing others, and creating memorable experiences while embracing the energy and lifestyle of a mountain resort community.

What You'll Do

Lead the Team

• Supervise, mentor, and support valet team members
• Help create a positive and engaging team culture
• Train new employees and reinforce service standards
• Ensure policies, procedures, and safety practices are followed
• Support management in improving operational efficiency

Create Outstanding Guest Experiences

• Welcome guests with a friendly and professional attitude
• Provide memorable service that reflects the property's hospitality standards
• Assist with guest questions, directions, and local recommendations
• Resolve guest concerns quickly and professionally
• Build positive relationships with guests, clients, and coworkers

Support Daily Operations

• Manage daily reports, revenue, and operational paperwork
• Process payments and credit card transactions
• Maintain parking and customer account information
• Assist with incident reporting and operational communication
• Serve as a key point of contact between staff, clients, and management

Who Thrives in This Role?

Hospitality-Minded Leaders

You enjoy helping others, setting the example, and creating great guest experiences.

Mountain Lifestyle Enthusiasts

You appreciate an active work environment and enjoy being part of a vibrant resort community.

Team Players

You work well with others, communicate effectively, and contribute to a positive workplace.

Problem Solvers

You stay calm under pressure and find solutions in fast-paced situations.

Qualifications

Required

• Valid driver’s license with 2 years of driving experience
• Acceptable driving record
• High school diploma or GED
• Strong customer service skills
• Ability to work flexible schedules, including weekends, holidays, evenings, and special events

Preferred

• Previous valet, hospitality, hotel, resort, restaurant, or guest-service experience
• Leadership or supervisory experience
• Basic computer skills

Physical Requirements

This is an active outdoor position requiring the ability to:

• Stand, walk, and run for extended periods
• Lift, bend, stoop, and move frequently during shifts
• Work outdoors in changing mountain weather conditions, including snow, rain, wind, heat, and cold temperatures

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Lead The Team. Welcome The Guests. Experience Mountain Life.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.