Overnight Valet Shift Lead — Mountain Resort

LAZ Parking; Vail (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Great starting pay + tips

PayActiv

Paid Training

Free uniforms

Growth opportunities

Outdoor work

Leadership development

World-class resort

Job summary

LAZ Parking is seeking an Overnight Valet Shift Lead for a mountain resort location in Colorado. You will lead a valet team, deliver first-class service, and partner with the Location Manager to maintain high hospitality standards in an outdoor, fast-paced setting.

This role offers leadership growth and the chance to interact with guests from around the country while enjoying a vibrant mountain community. Location: Colorado.

Qualifications

• Valid driver’s license with 2 years of driving experience.
• Acceptable driving record.
• High school diploma or GED.
• Strong customer service skills.
• Ability to work flexible schedules, including weekends, holidays, evenings, and special events.

Responsibilities

• Supervise, mentor, and support valet team members
• Help create a positive and engaging team culture
• Train new employees and reinforce service standards
• Ensure policies, procedures, and safety practices are followed
• Support management in improving operational efficiency
• Welcome guests with a friendly and professional attitude
• Provide memorable service that reflects the property's hospitality standards
• Assist with guest questions, directions, and local recommendations
• Resolve guest concerns quickly and professionally
• Build positive relationships with guests, clients, and coworkers
• Manage daily reports, revenue, and operational paperwork
• Process payments and credit card transactions
• Maintain parking and customer account information
• Assist with incident reporting and operational communication
• Serve as a key point of contact between staff, clients, and management

Skills

Customer service

Leadership

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Basic computer skills

Job description

LAZ Parking is seeking an Overnight Valet Shift Lead for a mountain resort location in Colorado. You will lead a valet team, deliver first-class service, and partner with the Location Manager to maintain high hospitality standards in an outdoor, fast-paced setting.

This role offers leadership growth and the chance to interact with guests from around the country while enjoying a vibrant mountain community. Location: Colorado.