Overnight Kitchen Supervisor: Lead Quality & Service

Wonder; Springfield (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Retirement Plan

HSA employer match

1.5x pay on holidays

Career development opportunities

Employee stock

Employee discount

Job summary

Wonder is seeking a Shift Supervisor to oversee kitchen operations, ensuring top-tier food quality and service. You will lead a team through opening, prep, and closing duties while coordinating with chefs and other departments to meet guest expectations.

Ideal candidates have 1+ year supervisory experience in a fast-paced restaurant, strong communication skills, and a commitment to safety and efficiency. This role supports overnight operations with flexible shifts and full-time/part-time options.

Qualifications

• 1 year of experience supervising and/or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Demonstrates professionalism and adheres to policies and procedures.
• Must be able to exhibit effective verbal and written communication skills.
• Strong team player

Responsibilities

• Lead the restaurant team members in all aspects of service, including opening, prep, and closing duties.
• Work with the chef leadership team and other departments to ensure guests receive the highest quality of service.
• Receive and process all kitchen orders and deliveries in line with company protocol.
• Maintain communication with restaurant staff to ensure the team has enough stock and assist with supplies and ordering.
• Ensure appropriate safety, sanitation, and hygiene practices across back-of-house areas and cleaning schedules.
• Monitor kitchen operational costs and ensure budget guidelines are followed.
• Ensure all kitchen equipment is used safely and in full working order.
• Perform briefings with front and back-of-house staff pre- and post-service.
• Ensure operating and quality standards are met; present professional and ethical leadership.
• Participate in training, coaching, and development for restaurant employees

Skills

Leadership

Team motivation

Communication skills

Job description

Wonder is seeking a Shift Supervisor to oversee kitchen operations, ensuring top-tier food quality and service. You will lead a team through opening, prep, and closing duties while coordinating with chefs and other departments to meet guest expectations.

Ideal candidates have 1+ year supervisory experience in a fast-paced restaurant, strong communication skills, and a commitment to safety and efficiency. This role supports overnight operations with flexible shifts and full-time/part-time options.