Overnight Housekeeping Associate

Plazahotelelpaso; Bethesda (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

HHM Hotels seeks a House Person to clean and maintain public areas and assist as a room attendant during peak periods. This overnight shift emphasizes courteous guest service and adherence to sustainability standards.

Responsibilities include inspecting spaces, cleaning corridors, collecting and delivering linen, reporting maintenance issues, and assisting guests. The role requires standing for long periods, lifting up to 25 pounds, and strict compliance with EarthView guidelines.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Education

High School diploma

Job description

HHM Hotels seeks a House Person to clean and maintain public areas and assist as a room attendant during peak periods. This overnight shift emphasizes courteous guest service and adherence to sustainability standards.

Responsibilities include inspecting spaces, cleaning corridors, collecting and delivering linen, reporting maintenance issues, and assisting guests. The role requires standing for long periods, lifting up to 25 pounds, and strict compliance with EarthView guidelines.