Night-Shift Guest Experience Housekeeper

HHM Hospitality; Bethesda (MD); On-site; USD 28,000 - 36,000; Full time

Job summary

HHM Hospitality in Bethesda, MD is seeking an Overnight House Person to clean and maintain public hotel areas according to brand standards and sustainability guidelines. This shift is overnight and requires standing for extended periods, with the potential to assist in other housekeeping tasks as needed.

Responsibilities include greeting guests, inspecting areas, collecting and transporting linens, reporting maintenance issues, and helping with room attendant duties during peak periods.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Job description

HHM Hospitality in Bethesda, MD is seeking an Overnight House Person to clean and maintain public hotel areas according to brand standards and sustainability guidelines. This shift is overnight and requires standing for extended periods, with the potential to assist in other housekeeping tasks as needed.

Responsibilities include greeting guests, inspecting areas, collecting and transporting linens, reporting maintenance issues, and helping with room attendant duties during peak periods.