House Attendant

Capitol Hill Hotel; Washington (District of Columbia); On-site; USD 25,000 - 32,000; Full time

Job summary

Capitol Hill Hotel is seeking an overnight House Person to clean and maintain public hotel areas per brand and sustainability standards. The role includes greeting guests, inspecting spaces, and delivering linens, with duties shifting to room attendant during peak periods.

You will support guest satisfaction metrics and follow safety and EarthView guidelines. We value reliable, detail-oriented team members who can stand for long periods, work varied shifts including holidays, and collaborate

Qualifications

• High school diploma preferred.
• Housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and assist guests courteously.
• Inspect assigned areas and perform cleaning tasks.
• Collect trash from service landings and dispose of it properly.
• Vacuum and dust guest corridors.
• Carry and transport linen to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues promptly.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and provide assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Strive to improve department and overall guest satisfaction.
• Follow EarthView sustainability guidelines and practices.

Job description

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. This is an overnight shift.

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. This is an overnight shift.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It