Overnight Hotel Night Auditor - Reconciliation & Guest Care

externalhourly-innventures; Denver (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) Matching

Disability Insurance

Tuition Reimbursement

Paid Holidays

Paid Vacation

Paid Sick Leave

Employee Assistance Program

Job summary

InnVentures Denver Downtown is seeking a Night Auditor to oversee overnight operations, reconcile daily transactions, and ensure guest satisfaction during graveyard shifts. You will verify daily checklists and assist guests with prompt, courteous service.

The role requires attention to detail, ability to stand for long hours, lift up to 25 pounds, and effective communication with front desk and other departments. We offer comprehensive benefits and daily pay options.

Qualifications

• Previous customer service experience, overnight shift ideal.
• Strong verbal and written communication skills.
• Ability to read, write, type and use basic technology.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure guests are served promptly and courteously.
• Post and reconcile charges on guest receipts; apply cash handling procedures.
• Follow emergency notification procedures overnight.
• Communicate effectively across shifts and departments.

Skills

Customer service

Communication

Cash handling

Job description

InnVentures Denver Downtown is seeking a Night Auditor to oversee overnight operations, reconcile daily transactions, and ensure guest satisfaction during graveyard shifts. You will verify daily checklists and assist guests with prompt, courteous service.

The role requires attention to detail, ability to stand for long hours, lift up to 25 pounds, and effective communication with front desk and other departments. We offer comprehensive benefits and daily pay options.