Overnight Hotel Night Auditor – Guest Service & Audit

North Central Group

Chandler (AZ)

On-site

USD 39,000 - 52,000

Full time

14 days+
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Benefits offered by this job

Worldwide hotel discounts
Free hotel stays
Same-day pay
401(k) with match
Volunteer hours

Job summary

The Courtyard Chandler Fashion Center, managed by North Central Group, is hiring a Hotel Night Auditor for overnight shifts from 11:00 p.m. to 7:00 a.m. Open to candidates with at least 1 year of customer service or hotel night audit experience.

Starting wage is $18.50 per hour, with potential increases for qualified applicants. Responsibilities include nightly balancing, front desk postings, and preparing shift reports.

Qualifications

  • Minimum of 1 year of customer service and/or hotel night audit experience.
  • Comfort with nightly balancing duties and shift reports.

Responsibilities

  • Daily audit, balance, post and report on front desk, rooms, and F&B cash and credit operations.
  • Greet and interact with guests in a warm, friendly and professional manner.
  • Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs.
  • Handle guest service requests and complaints to meet and exceed guest expectations.
  • Make reservations, check-in and check-out guests, process payments.
  • Answer phones, maintain a cash drawer, operate office equipment.
  • Ensure guest and property safety by knowing safety, security and emergency procedures.

Skills

Customer service
Night audit
Cash handling

Job description

The Courtyard Chandler Fashion Center, managed by North Central Group, is hiring a Hotel Night Auditor for overnight shifts from 11:00 p.m. to 7:00 a.m. Open to candidates with at least 1 year of customer service or hotel night audit experience.

Starting wage is $18.50 per hour, with potential increases for qualified applicants. Responsibilities include nightly balancing, front desk postings, and preparing shift reports.

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