Overnight Hotel Night Auditor — Guest Experience

Cypress Homewood Suites by Hilton; Cypress (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay option

Employee hotel discounts

Medical, Dental, Vision

401(k)

Profit Sharing

Paid Vacation

Job summary

Cypress Homewood Suites by Hilton in Cypress, CA, is seeking a Night Auditor for an overnight position. The role focuses on guest service, accurate cash handling, and maintaining nightly records to ensure readiness for the next day.

We value a friendly attitude, reliability, and the ability to handle confidential information with integrity; prior Night Audit experience is preferred and a flexible schedule including nights, weekends, and holidays is required.

Qualifications

• 6 months – 1+ year of Night Audit experience preferred.
• Desire to work overnight shifts.
• A friendly, positive attitude and genuine desire to help others.
• Strong communication and customer service skills.
• Ability to handle confidential guest information with integrity.
• Basic computer and cash-handling skills.
• Reliable and dependable attendance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
• High school diploma or equivalent preferred.
• Passionate about hospitality and creating an exceptional guest experience.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Keeps accurate accounts of cash, checks and credit transactions
• Handles confidential information, including guest records, with a high degree of integrity
• Verifies room charges and rates; verifies register has appropriate starting cash
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report
• Submits reports to corporate office as appropriate
• Blocks rooms and handles guest requests
• Performs and documents security walks on a regular basis
• Has a thorough knowledge of emergency procedures and implementation of procedures
• Prepares continental breakfast on time; replenishes breakfast items as needed
• Performs duties of a Guest Service Agent, including laundry functions as directed
• May be required to make management decisions in manager’s absence
• All other duties as assigned

Skills

Night Audit experience

Customer service

Cash handling

Basic computer skills

Education

High school diploma or equivalent

Tools

Cash register

PMS software

Job description

Cypress Homewood Suites by Hilton in Cypress, CA, is seeking a Night Auditor for an overnight position. The role focuses on guest service, accurate cash handling, and maintaining nightly records to ensure readiness for the next day.

We value a friendly attitude, reliability, and the ability to handle confidential information with integrity; prior Night Audit experience is preferred and a flexible schedule including nights, weekends, and holidays is required.