Overnight Hotel Auditor – Guest Experience Pro

Residence Inn by Marriott Largo Medical Center; Largo (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay option

Employee hotel discounts

Comprehensive benefits for eligible

Paid Vacation

Job summary

Residence Inn Largo by Marriott in Largo, MD is seeking a Night Auditor to supervise overnight front desk operations and ensure accurate cash handling and guest documentation. This role emphasizes guest service excellence and daily revenue integrity within a busy hotel environment.

The candidate should have 6 months to 1+ year of Night Audit experience, be comfortable working overnights, and possess strong communication and customer service skills.

Qualifications

• 6 months – 1+ year of Night Audit experience preferred.
• Desire to work overnight shifts.
• Strong communication and customer service skills.
• Ability to handle confidential guest information with integrity.
• Basic computer and cash-handling skills.
• Reliable and dependable attendance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Keeps accurate accounts of cash, checks and credit transactions.
• Verifies room charges and rates; verifies register has appropriate starting cash.
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• Submits reports to corporate office as appropriate; blocks rooms and handles guest requests.
• Performs and documents security walks on a regular basis.
• Has a thorough knowledge of emergency procedures and implementation of procedures.
• Prepares continental breakfast on time; replenishes breakfast items as needed.
• Performs duties of a Guest Service Agent, including laundry functions as directed.
• May be required to make management decisions in manager’s absence.
• All other duties as assigned.

Skills

Cash handling

Customer service

Communication

Overnight shift experience

Guest relations

Professional demeanor

Education

High school diploma or equivalent

Job description

Residence Inn Largo by Marriott in Largo, MD is seeking a Night Auditor to supervise overnight front desk operations and ensure accurate cash handling and guest documentation. This role emphasizes guest service excellence and daily revenue integrity within a busy hotel environment.

The candidate should have 6 months to 1+ year of Night Audit experience, be comfortable working overnights, and possess strong communication and customer service skills.