Overnight Hotel Auditor: Growth & Perks

WI- Home2 Suites Madison Central; Madison (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Complimentary stays at NCG hotels

Referral and incentive programs

Paid Volunteer Hours

Job summary

NCG Hospitality is seeking a Night Auditor for overnight shifts at our Madison property. Starting pay is $18.00-$20.00/hour, with higher wages possible for experienced candidates. Flexible availability is required on weekends and holidays, with overnight hours from 11:00 p.m.

to 7:00 a.m. You'll deliver high-quality service, perform nightly balancing tasks, and complete shift reports while maintaining accuracy in financial records and guest interactions.

Qualifications

• Must be able to work overnight from 11:00 p.m. to 7:00 a.m.
• Understanding of general accounting practices and ability to compile facts and figures.
• Strong oral and written communication and interpersonal skills.
• Motivated to maintain excellent customer service reputation.
• Strong attention to detail, organization and follow-up abilities.
• Ability to be patient and creatively problem solve.

Responsibilities

• Perform daily audit, balance, post and report on front desk, rooms, and food & beverage cash and credit operations.
• Greet and interact with guests in a warm, friendly and professional manner.
• Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs.
• Promptly handle guest service requests and guest complaints.
• Make reservations, check-in and check-out guests, process payments.
• Answer phones, maintain a cash drawer, operate office equipment; ensure guest and property safety by knowing safety procedures.

Skills

Overnight shift

Accounting basics

Guest service

Attention to detail

Communication skills

Problem solving

Tools

Cash handling

Job description

NCG Hospitality is seeking a Night Auditor for overnight shifts at our Madison property. Starting pay is $18.00-$20.00/hour, with higher wages possible for experienced candidates. Flexible availability is required on weekends and holidays, with overnight hours from 11:00 p.m.

to 7:00 a.m. You'll deliver high-quality service, perform nightly balancing tasks, and complete shift reports while maintaining accuracy in financial records and guest interactions.