Overnight Hotel Auditor & Front Desk Specialist

Hotel Phoenix; Atlanta (GA); Hybrid; USD 22,000 - 33,000; Full time

Job summary

Hotel Phoenix in Atlanta, GA, seeks a Night Auditor to ensure financial accuracy overnight. You will perform nightly audits, reconcile revenues, generate reports, and support front desk operations with guest check-ins/outs and inquiries. The role emphasizes detail, integrity, and seamless shift transitions.

Ideal candidates hold a high school diploma, experience in front desk or accounting, and familiarity with PMS and MS Office. An associate degree or related field is preferred.

Qualifications

• High school diploma or equivalent.
• Experience in hotel front desk operations or accounting is preferred.
• Basic knowledge of accounting principles and financial reconciliation.
• Proficiency with property management systems (PMS) and Microsoft Office applications.
• Strong attention to detail and ability to work independently during overnight hours.

Responsibilities

• Perform nightly audits of all hotel financial transactions, including room charges, payments, and adjustments, to ensure accuracy and completeness.
• Reconcile daily revenue reports and prepare detailed audit reports for management review.
• Manage front desk operations during the night shift, including guest check-ins, check-outs, and responding to guest requests or concerns.
• Maintain accurate records of all transactions and ensure compliance with hotel policies and procedures.
• Coordinate with other departments to resolve discrepancies and support smooth operational transitions between shifts.

Skills

Attention to detail

Guest service

PMS proficiency

Microsoft Office

Independent night shift work

Education

High school diploma or equivalent

Associate degree in hospitality management or related field

Tools

Opera

Maestro

PMS

MS Office

Job description

Hotel Phoenix in Atlanta, GA, seeks a Night Auditor to ensure financial accuracy overnight. You will perform nightly audits, reconcile revenues, generate reports, and support front desk operations with guest check-ins/outs and inquiries. The role emphasizes detail, integrity, and seamless shift transitions.

Ideal candidates hold a high school diploma, experience in front desk or accounting, and familiarity with PMS and MS Office. An associate degree or related field is preferred.