Overnight Hotel Auditor – Friendly Guest Service Lead

Residence Inn by Marriott Springfield Old Keene Mill

Springfield (VA)

On-site

USD 25,000 - 28,000

Part time

10 days ago
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Benefits offered by this job

Competitive pay
Daily Pay option
Employee hotel discounts
Comprehensive benefits for eligible
Paid Vacation

Job summary

Residence Inn by Marriott Springfield Old Keene Mill in Springfield, VA is seeking a Night Auditor to staff the overnight desk. You will greet guests, verify charges, manage cash, and ensure the lobby and systems are ready for the next day.

This part-time role offers competitive pay, a daily pay option, and generous hotel discounts, with benefits for eligible associates. Previous night-audit experience is preferred, but a positive attitude and reliable attendance are valued as well.

Qualifications

  • 6 months–1+ year of Night Audit experience preferred.
  • Desire to work overnight shifts.
  • Strong communication and customer service skills.
  • Ability to handle confidential guest information with integrity.
  • Basic computer and cash-handling skills.

Responsibilities

  • Welcome guests with a friendly and professional attitude.
  • Keeps accurate accounts of cash, checks and credit transactions.
  • Verifies room charges and rates; verifies register has appropriate starting cash.
  • Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet.
  • Submits reports to corporate office as appropriate.
  • Blocks rooms and handles guest requests.
  • Performs and documents security walks on a regular basis.
  • Prepares continental breakfast on time; replenishes breakfast items as needed.
  • Performs duties of a Guest Service Agent, including laundry functions as directed.
  • All other duties as assigned.

Skills

Night audit experience
Overnight shifts
Customer service
Cash handling
Professionalism
Communication skills
Teamwork

Education

High school diploma or equivalent

Job description

Residence Inn by Marriott Springfield Old Keene Mill in Springfield, VA is seeking a Night Auditor to staff the overnight desk. You will greet guests, verify charges, manage cash, and ensure the lobby and systems are ready for the next day.

This part-time role offers competitive pay, a daily pay option, and generous hotel discounts, with benefits for eligible associates. Previous night-audit experience is preferred, but a positive attitude and reliable attendance are valued as well.

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