Night Audit & Guest Services Lead – Growth & Perks

Fairfield Inn & Suites by Marriott Springfield MO; Springfield (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) with company match

Growth potential

Hotel/Restaurant travel perks

Earned wage access via DailyPay

Job summary

Fairfield Inn & Suites by Marriott Springfield MO is seeking a Night Audit for a part-time evening shift. You will perform nightly audit procedures, balance cash, and prepare the front desk for the daytime team while ensuring guest satisfaction.

Ideal candidates have a high school diploma or GED and 2+ years in hospitality customer service, with strong leadership, problem-solving, and communication skills. Proficiency in PMS and MS Office is required.

Qualifications

• 2+ years of hospitality customer service experience preferred.
• High School diploma or GED preferred.
• Strong leadership, problem-solving and communication skills.
• Proficiency with PMS and Microsoft Office.

Responsibilities

• Perform all daily audit procedures and reports as per OHM and hotel standards.
• Verify and manage wake-up call requests.
• Balance cash receipts and ensure accurate deposits.
• Prepare the front office for the daytime shift and reset the day’s business.
• Serve as Guest Service Representative and Manager on Duty during nighttime hours.
• Participate in front-office meetings and training programs.
• Greet guests warmly and comply with company policies.

Skills

Leadership

Problem-solving

Communication

Multitasking

Prioritization

Guest service

Education

High School diploma or GED

Tools

PMS

Microsoft Office

Job description

Fairfield Inn & Suites by Marriott Springfield MO is seeking a Night Audit for a part-time evening shift. You will perform nightly audit procedures, balance cash, and prepare the front desk for the daytime team while ensuring guest satisfaction.

Ideal candidates have a high school diploma or GED and 2+ years in hospitality customer service, with strong leadership, problem-solving, and communication skills. Proficiency in PMS and MS Office is required.