Overnight Hospitality PBX & Guest Communications Operator

Davidson Hospitality Group.; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

401K Match

Paid Time Off

Job summary

Davidson Hospitality Group is looking for a Telephone/PBX Operator in Miami, Florida, who is passionate about providing exceptional service. As the first point of contact for guests, you will handle all incoming and outgoing calls with professionalism.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask. This role offers an opportunity to join a unique culture that values teamwork, respect, and hospitality.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills, both verbal and written.
• Previous experience operating a PBX or multi-line phone system preferred.
• Strong customer service skills and the ability to remain calm under pressure.
• Basic computer skills, including proficiency in Microsoft Office and email.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Handle all incoming and outgoing calls with professionalism and efficiency.
• Be the first point of contact for guests, providing exceptional service.

Skills

Excellent communication skills

Customer service skills

Ability to multitask

Education

High school diploma or equivalent

Tools

PBX or multi-line phone system

Microsoft Office

Job description

Davidson Hospitality Group is looking for a Telephone/PBX Operator in Miami, Florida, who is passionate about providing exceptional service. As the first point of contact for guests, you will handle all incoming and outgoing calls with professionalism.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask. This role offers an opportunity to join a unique culture that values teamwork, respect, and hospitality.