Overnight Gym Member Services Associate | 3rd Shift

HFP Alven, LLC; Alvin (TX); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) plan eligible after 12 months

Free PF Black Card gym membership

Job summary

Houston Fitness Partners is seeking an Overnight Member Service Representative to greet members, answer inquiries, and drive member satisfaction at Planet Fitness clubs. This role will involve high-energy customer service, light sales, and handling daily duties during the overnight shift.

Salary includes $10 per hour plus a $1 per hour overnight differential; benefits include medical/dental/vision, 401(k) eligibility after 12 months, and a complimentary PF Black Card membership.

Qualifications

• 6–12 months of face-to-face customer service preferred.
• Punctual, dependable, with strong work ethic.
• Basic computer proficiency and ability to multitask.
• Willing to become CPR/AED certified.

Responsibilities

• Greet members with energy and professionalism.
• Provide prompt customer service and accurate information.
• Answer phones and assist callers.
• Assist with tours and member needs.
• Process retail transactions and meet sales goals.
• Maintain cleanliness and sanitization.
• Work 3rd shift overnight at Planet Fitness location.

Skills

Customer service

Self-starter

Punctual

Computer basics

Job description

Houston Fitness Partners is seeking an Overnight Member Service Representative to greet members, answer inquiries, and drive member satisfaction at Planet Fitness clubs. This role will involve high-energy customer service, light sales, and handling daily duties during the overnight shift.

Salary includes $10 per hour plus a $1 per hour overnight differential; benefits include medical/dental/vision, 401(k) eligibility after 12 months, and a complimentary PF Black Card membership.