Overnight Gym Front Desk & Member Concierge

Planet Fitness; Manchester (CT); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

401K plan

Health benefits

Paid time off

Free Black Card membership

Résumé du poste

Planet Fitness is hiring an Overnight Front Desk Associate in Manchester, CT. You will greet members, answer calls, handle payments, and promote fitness products while maintaining a clean club environment.

This role requires a friendly, proactive team player with strong communication skills and flexibility for rotating overnight shifts. You will engage with members, resolve issues promptly, and support a high standard of customer service in a fast-paced retail setting.

Qualifications

• Experience in face-to-face customer service in retail or fitness preferred.
• Ability to work in a fast-paced environment and resolve issues.
• Comfortable with flexible rotating schedule and evenings.

Responsabilités

• Welcome and assist members in a friendly, professional manner.
• Provide courteous telephone service and information.
• Resolve customer concerns using strong problem-solving skills.
• Maintain club cleanliness during shift as needed.
• Handle payments, give receipts, and manage cash accurately.
• Promote products and promotions to drive revenue.
• Answer questions about policies in a clear, customer-friendly way.
• Work with team to ensure smooth front desk operations.

Connaissances

Customer service

Verbal communication

Written communication

Multi-tasking

Team player

Initiative

Formation

High School Diploma or Equivalent

Description du poste

Planet Fitness is hiring an Overnight Front Desk Associate in Manchester, CT. You will greet members, answer calls, handle payments, and promote fitness products while maintaining a clean club environment.

This role requires a friendly, proactive team player with strong communication skills and flexibility for rotating overnight shifts. You will engage with members, resolve issues promptly, and support a high standard of customer service in a fast-paced retail setting.