Overnight Gym Concierge - Front Desk & Member Experience

Eosfitness; Rancho Santa Margarita (CA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Free gym membership for you and a +1

Daily Pay offered

401(k) + Company matching

Group Health, dental, vision

Vacation, holiday, and sick pay

Employee referral program

Job summary

EōS Fitness is seeking an Overnight Service Associate to provide a welcoming, professional, and helpful experience to all members. You will greet guests, share information on services and memberships, and handle inquiries while supporting a friendly, high-energy gym environment.

The role requires overnight hours (10pm–6am on occasion) and CPR certification within 30 days. Join a team that values responsibility, optimism, and teamwork as part of our core culture.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• CPR certification within 30 days of hire.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.

Skills

Customer service

Front desk experience

Multitasking

Interpersonal skills

Organizational skills

Overnight shifts

Education

CPR certification

Tools

MS Office

Gym management software

Job description

EōS Fitness is seeking an Overnight Service Associate to provide a welcoming, professional, and helpful experience to all members. You will greet guests, share information on services and memberships, and handle inquiries while supporting a friendly, high-energy gym environment.

The role requires overnight hours (10pm–6am on occasion) and CPR certification within 30 days. Join a team that values responsibility, optimism, and teamwork as part of our core culture.