Overnight Gym Concierge & Member Experience

EōS Fitness; Rancho Santa Margarita (CA); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Free gym membership for you and one+1

Daily pay option

401(k) with company match

Health, dental, vision, life insurance

Career development opportunities

Zusammenfassung

EōS Fitness in Rancho Santa Margarita, CA is hiring an Overnight Service Associate to join our front desk team and deliver exceptional member experiences. You will greet guests, assist with memberships, process payments, and ensure a welcoming environment during the overnight hours.

The role requires overnight availability (10pm–6am), excellent customer service, and the ability to multitask in a fast-paced gym setting. We offer benefits and a supportive team culture.

Qualifikationen

• Experience in customer service or front desk roles.
• Interest or experience in the fitness industry a plus.
• Excellent interpersonal, customer-focused approach.
• Ability to multitask in a fast-paced environment.
• Proficiency with MS Office and gym management software.
• Strong organizational and problem-solving skills.
• Willingness to work overnight hours (10pm–6am).
• Aligns with core values of the company.

Aufgaben

• Greet members and guests with a friendly, professional attitude.
• Provide information about gym services, programs, and memberships.
• Address inquiries, concerns, and complaints promptly.
• Check-in members and guests using the gym management system.
• Monitor check-in alerts and notifications.
• Keep front desk clean, organized, and stocked.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols to ensure member and staff well-being.
• Monitor inventory for beverages and bar items and track sales.
• Conduct routine gym walks to pick up trash and inspect facilities.

Kenntnisse

Customer service

Front desk

Fitness industry

Interpersonal skills

Multitasking

MS Office

Gym software

Overnight availability

Core values

Tools

MS Office

Gym management software

Jobbeschreibung

EōS Fitness in Rancho Santa Margarita, CA is hiring an Overnight Service Associate to join our front desk team and deliver exceptional member experiences. You will greet guests, assist with memberships, process payments, and ensure a welcoming environment during the overnight hours.

The role requires overnight availability (10pm–6am), excellent customer service, and the ability to multitask in a fast-paced gym setting. We offer benefits and a supportive team culture.