Overnight Gym Concierge & Guest Experience Specialist

EōS Fitness; Murphy (TX); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Free membership for you and one family

Daily Pay offered

Group Health, dental, vision, life, E-

401(k) + Company matching

Sophia Learning personal education

Job summary

EōS Fitness is seeking an Overnight Service Associate in Murphy, TX. You will greet members, provide information on services and memberships, and handle inquiries at the front desk. You’ll check-in guests, manage alerts, and ensure a clean, welcoming environment for all visitors.

Responsibilities include processing payments, following safety protocols, monitoring inventory, and completing routine area checks. CPR within 30 days and mandatory trainings are required.

Qualifications

• Experience in customer service or front desk roles.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Must be able to work overnight hours – 10pm to 6am; hours may vary with business needs.

Responsibilities

• Greet members and guests with a friendly, professional attitude.
• Provide information about gym services, programs, and membership options.
• Address inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Keep front desk clean, organized, and stocked with supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols to protect members and staff.
• Monitor inventory for beverages, coolers, and bar items; track sales.
• Complete gym walks to rack weights, pick up trash, and check bathrooms and lockers.

Skills

Customer service

Front desk

Fitness industry

Interpersonal skills

Multitasking

MS Office

Gym management software

Organization

Problem solving

Overnight hours

Core values

Education

CPR certification

Tools

Gym management software

MS Office

Job description

EōS Fitness is seeking an Overnight Service Associate in Murphy, TX. You will greet members, provide information on services and memberships, and handle inquiries at the front desk. You’ll check-in guests, manage alerts, and ensure a clean, welcoming environment for all visitors.

Responsibilities include processing payments, following safety protocols, monitoring inventory, and completing routine area checks. CPR within 30 days and mandatory trainings are required.