Overnight Guest Services Lead | Growth & Benefits

Crescent Hotels & Resorts; Tempe (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Team member discounts

401k with company match

Vacation & sick pay

Holiday pay

Tuition reimbursement

Insurance benefits

Flexible schedules

Job summary

The Westin Tempe, part of Crescent Hotels & Resorts, is seeking a full-time Night Auditor for overnight shifts. You will greet and assist guests, balance daily transactions, and support front desk operations during the night, ensuring accuracy and superior service.

Candidates should be able to work weekends/holidays, communicate in English, and contribute to a friendly, professional team. We offer benefits, travel discounts, and opportunities for growth within Crescent Hotels & Resorts.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Professional appearance at all times.
• Able to communicate well with guests.
• Basic mathematical skills and ability to use a 10-key.
• Able to handle guest and employee concerns in a friendly manner.
• Ability to input information using a moderately complex computer system.

Responsibilities

• Greet and register guests, provide prompt and courteous service during overnight shifts.
• Balance and audit daily room, restaurant, and bar transactions and post settlements.
• Maintain records and reset hotel systems for next-day operations.

Skills

English communication

Team player

Professional appearance

Mathematical skills

10-key

Guest interactions

Computer system input

Job description

The Westin Tempe, part of Crescent Hotels & Resorts, is seeking a full-time Night Auditor for overnight shifts. You will greet and assist guests, balance daily transactions, and support front desk operations during the night, ensuring accuracy and superior service.

Candidates should be able to work weekends/holidays, communicate in English, and contribute to a friendly, professional team. We offer benefits, travel discounts, and opportunities for growth within Crescent Hotels & Resorts.