Overnight Guest Services & Laundry Attendant

Extended Stay America, Inc.; Cherry Hill Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America, Inc. is seeking a Night Guest Laundry Attendant to support overnight guest services and maintain laundry and dishware processes. You will ensure safety procedures, assist with check-ins/outs, answer phones and uphold brand standards across all duties.

The role includes stocking carts, processing reservations, and setting up grab-and-go breakfast while maintaining overall hotel cleanliness and security.

Qualifications

• English proficiency to interact with guests and associates.
• Operate the property management system and audit reports as needed.
• Follow safety rules and procedure manuals.
• Complete routine reports and correspondence.
• Perform basic arithmetic across units of measure.

Responsibilities

• Assist guests overnight with check-in and check-out per guidelines.
• Answer phones and ensure safety and security procedures are followed.
• Process laundry including stains treatment, washing, drying and folding.
• Handle dishware washing, drying and packaging.
• Stock housekeeping carts and laundry rooms to PAR levels.
• Process reservations, registrations, payments and departures.
• Set up grab and go breakfast per brand standards.
• Conduct property tours for cleanliness and maintenance.

Skills

English proficiency

PMS operation

Safety procedures

Reports and correspondence

Basic arithmetic

Problem solving

Guest service

Education

High School Diploma or GED

Tools

Property management system

Job description

Extended Stay America, Inc. is seeking a Night Guest Laundry Attendant to support overnight guest services and maintain laundry and dishware processes. You will ensure safety procedures, assist with check-ins/outs, answer phones and uphold brand standards across all duties.

The role includes stocking carts, processing reservations, and setting up grab-and-go breakfast while maintaining overall hotel cleanliness and security.