Overnight Guest Services Associate

HomeTowne Studios & Suites by Red Roof; Colorado Springs (CO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental

Vision

Competitive Pay

Employer Paid Life Insurance

PTO

401K with Employer Match

Career Growth Opportunities

Job summary

HomeTowne Studios & Suites by Red Roof is seeking a Night Attendant in Colorado Springs for part-time hours. You will perform check-ins/check-outs, assist guests after hours, and help maintain laundry rooms, linen handling, and front lobby security. Strong customer service and basic math skills are essential.

The role emphasizes courtesy calls, guest requests, and accurate billing within a hospitality-focused environment with opportunities for growth.

Qualifications

• High school diploma preferred or equivalent experience.
• 1 year in previous customer service position.
• Must have basic office skills (math, cash handling, computer skills) .
• Basic English communication (verbal and written) skills required.
• Prior hospitality experience preferred.

Responsibilities

• Conduct courtesy calls within 30 minutes after guest check-in.
• Assist guests with requests and/or complaints after regular office hours.
• May handle check-ins/check-outs and issue guestroom keys.
• Assist in keeping laundry areas clean and organized.
• Clean, dry and fold linen and related items.
• Provide courtesy patrol in lobby and front entrance.
• Ensure exceptional customer service while protecting guest privacy and safety.
• May compute bills, collect payments, and post charges to PMS.
• Complete department checklists and shift reports.
• Maintain neat, clean, and well-groomed appearance.
• Performs other related duties as assigned.

Skills

Customer service

Cash handling

Basic English

Hospitality experience

Education

High school diploma

Job description

HomeTowne Studios & Suites by Red Roof is seeking a Night Attendant in Colorado Springs for part-time hours. You will perform check-ins/check-outs, assist guests after hours, and help maintain laundry rooms, linen handling, and front lobby security. Strong customer service and basic math skills are essential.

The role emphasizes courtesy calls, guest requests, and accurate billing within a hospitality-focused environment with opportunities for growth.