Overnight Guest Laundry Attendant – Service Focus

Extended Stay America; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America in Phoenix is hiring a Night Guest Laundry Attendant to support guests overnight, assist with check-ins/outs, and ensure laundry tasks meet brand standards.

The role handles laundry processing, dishware cleanup, restocking supplies, and maintains safety procedures. Basic English communication and use of the property management system are expected.

This position offers weekly pay, competitive wages, and a supportive team environment.

Qualifications

• Understand and communicate in English proficiently to interact with guests and associates.
• Operate the property management system technology and perform shift reports.
• Follow safety rules, operating and maintenance instructions, and procedures.
• Complete routine reports and correspondence.
• Apply good judgment at all times.

Responsibilities

• Demonstrates and promotes a 100% commitment to guest experience.
• Assists guests overnight, checking in/out and collecting payments per guidelines.
• Processes laundry including stains treatment, washing, drying, folding of linens and towels.
• Washes and packages dishware per standards.
• Restocks housekeeping carts and laundry rooms to PAR levels.
• Handles reservations, payments, and departures per procedures.
• Sets up grab-and-go breakfast according to brand standards.
• Performs property cleanliness checks and reports maintenance needs.

Skills

English proficiency

Guest service

Basic math

Safety awareness

Problem solving

Education

High School Diploma or GED

Tools

Property Management System

Job description

Extended Stay America in Phoenix is hiring a Night Guest Laundry Attendant to support guests overnight, assist with check-ins/outs, and ensure laundry tasks meet brand standards.

The role handles laundry processing, dishware cleanup, restocking supplies, and maintains safety procedures. Basic English communication and use of the property management system are expected.

This position offers weekly pay, competitive wages, and a supportive team environment.