Overnight Guest Experience Lead

KAJ Management; West Fargo (ND); On-site; USD 21,000 - 30,000; Full time

Job summary

KAJ Hospitality in Fargo/West Fargo, ND is seeking an overnight Night Auditor to balance guest service with quiet, efficient overnight operations. You will audit nightly financials and oversee security and smooth handoffs as the day begins.

Join a team that values empathy, reliability, and accuracy. This role suits a self-motivated individual who can work independently overnight and contribute to a people-first culture at KAJ Hospitality.

Qualifications

• Excellent attention to detail and basic math/accounting skills.
• Strong communication and problem-solving abilities.
• Dependable, self-motivated, and able to work independently overnight.
• Hospitality/front desk experience preferred but training available.

Responsibilities

• Lead with empathy: greet and assist guests with care, ensuring late-night needs are met with professionalism and warmth.
• Take care of people: balance daily financial reports and maintain accuracy while delivering excellent guest service.
• Include others: collaborate with all departments and communicate clearly to ensure smooth morning transitions.
• Inspire to succeed: serve as the overnight leader, solving problems independently and keeping operations on track.
• Overcome obstacles: handle unexpected challenges calmly, ensuring guest and teammate safety.

Skills

Attention to detail

Communication

Problem-solving

Reliability

Math skills

Job description

KAJ Hospitality in Fargo/West Fargo, ND is seeking an overnight Night Auditor to balance guest service with quiet, efficient overnight operations. You will audit nightly financials and oversee security and smooth handoffs as the day begins.

Join a team that values empathy, reliability, and accuracy. This role suits a self-motivated individual who can work independently overnight and contribute to a people-first culture at KAJ Hospitality.