Overnight Guest Experience Ambassador

Aparium Hotel Group; Alexandria (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid vacation

Sick time

Holidays

Discount program

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Volunteer time off

DEI commitment

Job summary

Aparium Hotel Group in Alexandria, VA is seeking an Overnight Guest Service Ambassador to own the guest experience and collaborate with teams across departments to deliver intuitive, guest-focused service in a historic setting.

You will work closely with leadership in the Rooms Division to ensure seamless guest interactions, coordinate with other hotel areas, and uphold the brand's hospitality standards for every arrival and stay.

Responsibilities

• Own the guest experience and ensure no need goes unmet.
• Collaborate with your team and other departments to provide intuitive service for exceptional guest experiences.

Job description

Aparium Hotel Group in Alexandria, VA is seeking an Overnight Guest Service Ambassador to own the guest experience and collaborate with teams across departments to deliver intuitive, guest-focused service in a historic setting.

You will work closely with leadership in the Rooms Division to ensure seamless guest interactions, coordinate with other hotel areas, and uphold the brand's hospitality standards for every arrival and stay.