Overnight Guest Concierge & Shuttle Driver

Tapestry Conshohocken; Durham (NC); On-site; USD 19,000 - 25,000; Part time

Job summary

Concord Hospitality in Durham, NC is seeking a friendly Bellperson to greet guests, assist with luggage, arrange transportation, and escort guests to their rooms.

You will provide accurate information about hotel services and local attractions, maintain a professional, welcoming presence in the lobby, and support guest satisfaction with flexible hours, including evenings, weekends, and holidays.

Join a team committed to quality service and guest comfort.

Qualifications

• Valid driver's license required.
• Strong interpersonal and communication skills.
• Ability to provide excellent customer service in a fast-paced environment.
• Detail-oriented with organizational skills to manage guest belongings.
• Flexibility to work varied hours, including evenings, weekends, and holidays.
• Positive attitude and commitment to teamwork.

Responsibilities

• Assist guests with luggage, transportation, and general requests.
• Transport guests to the airport and valet their cars when requested.
• Escort guests to accommodations, inspect rooms, and respond to needs promptly.
• Organize and store luggage securely in designated areas.
• Provide accurate information about hotel services, local attractions, and city events.
• Maintain a professional, welcoming presence in guest reception areas.
• Perform additional duties as assigned to support guest satisfaction.

Skills

Driver's license

Interpersonal skills

Customer service

Detail orientation

Teamwork

Flexible hours

Job description

Concord Hospitality in Durham, NC is seeking a friendly Bellperson to greet guests, assist with luggage, arrange transportation, and escort guests to their rooms.

You will provide accurate information about hotel services and local attractions, maintain a professional, welcoming presence in the lobby, and support guest satisfaction with flexible hours, including evenings, weekends, and holidays.

Join a team committed to quality service and guest comfort.