Overnight Grocery Team Lead — Guest Service & Ops

Giant Eagle, Inc.; Brooklyn (OH); Vor Ort; USD 28.000 - 37.000; Vollzeit

Benefits dieser Stelle

Health insurance

Vision and dental insurance

401(k) retirement plan

Bonus potential

Paid time off

Holidays and vacation

Zusammenfassung

Giant Eagle in Brooklyn, OH is seeking a Senior Night Crew Team Leader to drive team performance and guest satisfaction. You will lead, train, and coach Team Members, manage daily operations, and ensure accurate records, processes, standards and methods across overnight shifts.

You will mentor staff, promote respect and diversity, and maintain safety as a top priority while steering sales and cost controls to meet department goals.

Qualifikationen

• Experience Required: 3 to 5 years in grocery operations/retail or related field.
• Experience Desired: Prior management experience in grocery operations, customer service, and familiarity with P&L.
• Education Desired: High school diploma or equivalent.

Aufgaben

• Interview, select and train Team Members.
• Direct the work of Team Members and monitor productivity.
• Discipline Team Members and handle issues including complaints.
• Plan and distribute work; ensure safety and security of team and store.
• Manage the department budget and inventory; monitor compliance measures.
• Provide training to reduce turnover and improve efficiency.

Kenntnisse

Customer Service Experience

People Management

Budget Management

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Giant Eagle in Brooklyn, OH is seeking a Senior Night Crew Team Leader to drive team performance and guest satisfaction. You will lead, train, and coach Team Members, manage daily operations, and ensure accurate records, processes, standards and methods across overnight shifts.

You will mentor staff, promote respect and diversity, and maintain safety as a top priority while steering sales and cost controls to meet department goals.