Overnight Grocery Team Leader — Inspire & Coach

Giant Eagle, Inc.; Canfield (OH); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement savings plan

Bonus potential

Paid bereavement

Paid time off

Paid holidays

Job summary

Giant Eagle, Inc. in Canfield, Ohio seeks an experienced Senior Night Crew Team Leader to run overnight operations, coach teammates, and ensure outstanding guest service while upholding company standards.

The role emphasizes leadership, training, inventory control, and adherence to safety. A background in grocery or retail management is preferred, with a focus on teamwork and delivering value to the community.

Qualifications

• Experience: 3 to 5 years.
• Prior management experience in grocery operations/retail or related field; Customer Service Experience; Knowledge of Market District operational procedures; Ability to read and interpret Profit and Loss statement

Responsibilities

• Interview, select and train Team Members; direct the work of Team Members; appraise Team Members’ productivity and efficiency for promotions or changes in status; handle Team Member issues including complaints; discipline Team Members; plan the work; distribute or assign the work among Team Members; provide for safety and security of Team Members or the store; manage the budget for your department or location; manage inventory for your department or location; monitor or implement compliance measures.
• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs.
• Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.
• Identify strengths and opportunities of the team and think strategically when scheduling.
• Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!
• Nurture an environment of inclusion and diversity, giving each Team Member a voice.
• Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products.
• Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product.
• Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink.
• Establish an ongoing communication plan with the team, ensuring Team Members are informed and prepared to put their best food forward!
• Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests.
• Make innovative plans and suggestions to improve our business.

Skills

Customer Service Experience

Profit and Loss interpretation

Market District operations

Education

High school diploma or equivalent

Job description

Giant Eagle, Inc. in Canfield, Ohio seeks an experienced Senior Night Crew Team Leader to run overnight operations, coach teammates, and ensure outstanding guest service while upholding company standards.

The role emphasizes leadership, training, inventory control, and adherence to safety. A background in grocery or retail management is preferred, with a focus on teamwork and delivering value to the community.